Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of timevt.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***z –
me llegaron de esa manera, aun no los pruebo, esperemos sean buenos
D***z –
no le he probado pero es igual a la imagen
M***a –
No me gusta que viene sin caja o bolsa con alguna indicación… al ser un producto para la piel debería traer algo indicado. Vienen en una bolsa sin más
L***n –
pas trop mal comme patch. il faut mouiller le nez, l’appliquer et le laisser environ 15 min, le temps qu’il se soit durci. ça enlève les poils et les impuretés, après c’est pas miraculeux, vous n’aurez pas un nez ultra lisse sans pores. le patch est pas évident à décoller, faut avoir le coup de main. ça laisse quelques résidus noirs à rincer après.
D***y –
dont like to stick at first. slides on my face a lot too. I might not have waited long enough, but it didn’t work the first time around
M***s –
llegaron en buen estado, no las he probado
M***i –
super super super super super super super super super super super super super super super super super
l***r –
Muy bueno
Customer –
good quality
B***n –
Greet patches
С***й –
прийшли дуже швидко добре запаковані рекомендую продавця
D***y –
Am yet to try it and see how it works
Customer –
yesdqddddy
r***z –
llego muy rapido lo único malo es que no se como se usa, no trae especificaciones o instructivo de que lado es el que va a la piel o como se usa…
v***z –
Muy bien el producto viene en una sola bolsita las piezas ahora solo falta aplicar y saber el resultado
P***B –
Tal y como se describe en la página. Se pegan muy bien y dejan la zona muy limpia. Práctico y económico.
Customer –
i am satisfied with this . i tried it its work good
C***a –
Anteriormente mente ya los habia pedido cumplen bien su función
P***k –
Fajne, najważniejsze że działa, chyba działa. Ładnie pachnie, ale brudzi ręce na czarno. najpierw oderwać później namoczyć, w tej kolejności 😉
Customer –
Muy buenas, ya use una y pega muy bien, al momento de quitarlo duele pero vale toda la pena ya que quita muchísimos puntos negro y demás suciedades de la nariz.
Customer –
Funciona y no hace daño. No tengo demasiados poros en la nariz, creo que no me lo puse bien del todo pero después del uso sí que veo que está mucho más limpia. Al principio no sabía cómo despegar del plástico, así que humedeci un poco. parecía que no se enganchaba bien. llegó rápido sin necesidad de comunicarme con vendedor
z***r –
they came fast within one week and exactly as stated
Y***o –
huelen increíble si las recomiendo hacen su función sacan todooo
J***k –
szczelnie zapakowane. nie mam potrzeby otwierać w tym momencie, więc jeszcze nie sprawdzone. mam nadzieję że działa dobrze.
3***r –
love them